CompuTREK Tech Help

Internet Error Messages

by Shirley Malcolm

They sound so loud and intimidating. It's hard not to take them personally. Bad request! Unauthorized! Forbidden! The error messages that pop up on the Net aren't exactly designed to put you at ease. But there's something worse than their tone. Those error messages and mysterious dialog boxes you keep running into are often not clear, and they're seldom helpful. And that's a match made in cyberhell.

There's no need to take these stern admonitions personally. Error messages aren't usually a wrist-slapping for anything you did wrong. And the dialog boxes that your browser pops up so often are usually asking you to make a simple choice. But it takes a while to figure out the implications of each message or choice. We've compiled a list of the most common error messages, complete with what they mean and what you can do about them.

First you should memorize the two golden rules of URLs:


1. Always check what you've typed for errors. The most common errors are caused by typos. And don't forget the subclause to this rule: always check that the case of the letters in a URL is correct. Unix knows the difference between uppercase and lowercase letters, and it doesn't translate between the two.

2. Try again. Temporary delays and errors go with the territory. Sometimes just hitting the Reload button is all it takes. Other times waiting an hour and hitting the Reload button does the trick.


The Messages:

400 - Bad request
401 - Unauthorized
403 - Forbidden
404 - Not found
503 - Service unavailable
Bad file request
Cannot add form submission result to bookmark list
Connection refused by host
Failed DNS lookup
File contains no data
Helper application not found
Host unavailable
Host unknown
Network connection was refused by the server
NNTP server error
Permission denied
Too many connections--try again later
Too many users
Unable to locate host
Unable to locate the server
Viewer not found
You can't log on as an anonymous user

Shirley Malcolm is a freelance writer based in Sedona, Arizona.

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